FAQ for NYLimousines

Q: Is NY Limousines licensed?
A: NY Limousines holds all licenses necessary to operate in the state of New York. In addition, all our drivers have earned commercial driving licenses.

Q: In what areas does NY Limousines operate?
A: Our limousines operate in all five boroughs of New York City. Those boroughs are: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. We also operate within the NYC metropolitan area, including the outerlying suburbs. Please contact us if you have any questions about whether we operate in your neighborhood.

Q: What type of services do you offer?
A: NY Limousines is available for all your transportation needs. For daily driving, corporate events, airport transfers, weddings, bachelor and bachelorette parties, and more. Our services have also been used for sporting events, Fashion Week, and winery tours. If you require more than one limousine at once, we'll be happy to accommodate your needs.

Q: What are your rates?
A: Our rates vary based on mileage, routes, and season. Please feel free to give us a call and we'll be happy to put together a custom quote for your occasion.

Q: How far in advance should we book our limousine?
A: NY Limousines is the premiere provider of limousines in the city. Additionally, our affordable prices make us one of the most popular services around. That's why we encourage you to make reservations as soon as possible. However, we understand that sometimes emergencies arise, and we're happy to accommodate your transportation needs if at all possible. Please don't hesitate to call us to see if we have a vehicle available for your use.

Q: What is your cancellation policy?
A: We ask that our clients let us know as soon as possible if they need to cancel. Cancellations must be made at least 24 hours before your scheduled reservation to avoid penalty fees.

Q: Is smoking allowed on board NY Limousines?
A: We ask that our clients refrain from smoking while on board our limousines to maintain the fresh quality of our vehicles. If you need a smoke break, your driver will be happy to pull over and wait while you do so.

Q: What is your policy on drinking while on board a NY Limousine?
A: You're welcome to bring your own beverages on board. Our vehicles are equipped with bars and glasses. Only individuals 21 years and older may drink alcoholic beverages while on board.

Q: Do you provide transportation for out-of-town trips?
A: Yes! We love taking our clients out of town. We've done day trips to vineyards and wineries, other parts of the state, and even other parts of the East Coast. We'll put together a special price for you if you're interested in longer distance travel with NY Limousines.

Q: What should I do if I left something on board?
A: We have a lost and found at NY Limousines' headquarters. Call us with the details of your trip and we'll contact your driver to see if anything was left on board. Since we clean our limousines after every trip, it's likely that we'll call you first.